PRIVACY POLICY

Privacy Policy

Last Updated: June 2026

1. Introduction

Wairarapa Home Loans (2021) Limited trading as Jacko Finance ("Jacko Finance", "we", "us", "our") respects your privacy and handles personal information in accordance with the Privacy Act 2020.

This Privacy Policy explains what information we collect, how we use it, who we share it with, and your rights.

This policy applies to current customers, former customers, applicants, and users of our website.

2. Information We Collect

We may collect information including:

  • Full name
  • Date of birth
  • Residential address
  • Email address
  • Telephone numbers
  • Employment information
  • Income and expenses
  • Bank account details
  • Identification documents
  • IRD number where required by law
  • Credit history
  • Assets and liabilities
  • Dependants
  • Application records
  • Correspondence with us

3. How We Collect Your Information

We may collect information:

  • Directly from you
  • Through our website or online forms
  • Through brokers or introducers
  • From lenders
  • From employers or referees
  • From identity verification providers
  • From public registers
  • From credit reporting agencies
  • From bank verification providers, where authorised by you

4. Why We Collect Information

We may collect, hold, and use information to:

  • Assess finance applications
  • Verify identity
  • Submit applications to lenders
  • Manage customer relationships
  • Administer finance arrangements
  • Respond to enquiries or complaints
  • Comply with legal obligations
  • Prevent fraud or unlawful activity
  • Improve our products and services
  • Market relevant products where permitted by law

5. Credit Reporting Agencies

We may obtain and disclose information to credit reporting agencies, including:

Those agencies may hold credit information such as:

  • Credit enquiries
  • Repayment history
  • Defaults
  • Identity information
  • Other credit-related data

We may use this information to assess applications, verify identity, and assist lenders.

6. Disclosure to Lenders

We may share information we collect about you with our lending partners for credit assessment and eligibility purposes.

Further details regarding their privacy practices are available from:

Finance Now Ltd

51 Don Street, Invercargill 9810
https://www.financenow.co.nz/privacy-policy

Oxford Finance Limited

Level 1, 11 Broadway, Newmarket, Auckland 1023
https://www.oxfordfinance.co.nz/privacy

Avanti Finance Limited

Level 1, 181 Great South Road, Greenlane, Auckland 1051
https://www.avantifinance.co.nz/privacy-policy

Our lender panel may change without notice.

7. Other Third Parties and Referral Partners

We may share your information with:

  • Insurers
  • Valuers
  • Lawyers
  • Accountants
  • Debt collection agencies
  • Technology and cloud service providers
  • Identity verification providers
  • Payment processors
  • Fraud prevention agencies
  • Government or regulatory agencies where required
  • Purchasers or advisers involved in the sale or restructure of our business

KiwiSaver and Insurance Referral Services

Jacko Finance may refer customers to third-party advisers who provide financial advice or services relating to:

  • KiwiSaver
  • Life insurance
  • Income protection insurance
  • Mortgage protection insurance
  • Related financial products

Where you consent, we may share relevant personal information including:

  • Name
  • Contact details
  • Relevant financial information

With:

  • Insurance advisers
  • KiwiSaver advisers
  • Other authorised providers from time to time

This enables those providers to contact you and provide advice, services, or information relevant to your needs.

Your Consent

By engaging with Jacko Finance, requesting referral services, agreeing to our Terms and Conditions, or otherwise consenting to an introduction, you authorise us to share your information with those third-party advisers and allow them to contact you regarding KiwiSaver and insurance services.

You are under no obligation to proceed with any services offered by those providers.

Referral Fees and Commercial Relationships

Jacko Finance may receive a referral fee, commission, or other commercial benefit where you engage the services of a third-party adviser introduced by us.

  • This will not create any additional cost to you unless separately disclosed.
  • You may request further information regarding any such arrangement at any time.

8. Overseas Disclosure

Some service providers may store or process information outside New Zealand.

Where this occurs, we take reasonable steps to ensure appropriate safeguards are in place.

9. Bank Verification Services

Where authorised by you, we may use third-party bank verification providers to obtain transaction information or bank statements for the purpose of assessing your application.

We do not require or store your internet banking passwords.

10. Marketing

We may contact you by email, phone, or SMS regarding products or services that may interest you.

You may opt out of marketing communications at any time.

11. Website Data, Cookies and Analytics

When you visit our website, we may collect technical information such as:

  • IP address
  • Browser type
  • Operating system
  • Pages visited
  • Referring website

We may use cookies and analytics tools to improve website functionality and user experience.

You can disable cookies through your browser settings.

12. Social Media and Third-Party Platforms

If you interact with us on social media platforms, those platforms may collect information in accordance with their own privacy policies.

We may also view information you choose to share publicly with us.

13. Access and Correction

You may request access to the personal information we hold about you and request correction of any inaccurate information.

14. Security and Data Breaches

We take reasonable steps to protect personal information from loss, misuse, unauthorised access, or disclosure.

Where required by law, we will notify affected individuals and the Privacy Commissioner of any notifiable privacy breach.

15. Consequences of Not Providing Information

You are not obligated to provide personal information to us. However, if you do not provide the requested information, we may be unable to assess your application or provide the requested services.

16. Changes to This Policy

We may update this Privacy Policy from time to time by publishing an updated version on our website.

17. Contact Details

Jacko Finance

Email: info@jacko.nz
Website: www.jacko.nz